Module 1 — Who We Are and What We Sell (format preview)

<div style="background:#0A0D14;color:#F4F2EC;font-family:Segoe UI,Arial,sans-serif;padding:26px 28px;border-radius:14px;"> <div style="font-size:11px;letter-spacing:2px;color:#7EB8F0;font-weight:700;">COMPLIANCE CERTIFICATION · MODULE 1</div> <h2 style="color:#F4F2EC;margin:6px 0 4px;font-size:28px;">Who We Are and What We Sell</h2> <div style="color:#9BA3B4;font-size:13px;margin-bottom:16px;">30 minutes · Required before system access</div> <div style="background:#2A1618;border:1px solid #6E3234;border-radius:10px;padding:10px 14px;color:#E58686;font-weight:700;font-size:12px;letter-spacing:1px;">MANDATORY — NO CREDENTIALS UNTIL CERTIFIED</div> <div style="margin:20px 0 8px;font-size:11px;letter-spacing:2px;color:#E6BA56;font-weight:700;">NARRATED LESSON</div> <audio controls preload="none" style="width:100%;"><source src="AUDIO_URL_HERE/comp-m1-s01.mp3" type="audio/mpeg">Your browser does not support audio playback.</audio> <div style="color:#6E778A;font-size:11px;margin-top:6px;">Listen first, then read the slides below. Approx. 10 minutes.</div> <div style="margin:22px 0 10px;font-size:15px;font-weight:700;color:#F4F2EC;border-left:3px solid #4E8FE4;padding-left:10px;">Why this module comes first</div> <p style="color:#9BA3B4;font-size:13.5px;line-height:1.65;">Most sales training starts with the product. Ours starts with a question: what business are you actually in? AIMERICA does not sell one thing — we sell a regulated telecommunications service, AI software, and physical hardware, and each carries different legal obligations. A statement that is fine about software can be a violation about phone service.</p> <div style="display:flex;gap:12px;flex-wrap:wrap;margin:16px 0;"> <div style="flex:1;min-width:200px;background:#161B28;border:1px solid #253044;border-radius:12px;padding:14px 16px;"><div style="color:#4E8FE4;font-size:10px;font-weight:700;letter-spacing:1px;">PHONE SERVICE</div><div style="font-weight:700;margin:5px 0;">Telecom obligations</div><div style="color:#9BA3B4;font-size:12px;line-height:1.55;">911 &amp; registered location · authorization to change service · CPNI · truth-in-billing · regulatory fees</div></div> <div style="flex:1;min-width:200px;background:#161B28;border:1px solid #253044;border-radius:12px;padding:14px 16px;"><div style="color:#63D2DC;font-size:10px;font-weight:700;letter-spacing:1px;">AI &amp; SOFTWARE</div><div style="font-weight:700;margin:5px 0;">Consumer-protection rules</div><div style="color:#9BA3B4;font-size:12px;line-height:1.55;">No deceptive claims · consent for calls and texts · AI disclosure · data privacy</div></div> <div style="flex:1;min-width:200px;background:#161B28;border:1px solid #253044;border-radius:12px;padding:14px 16px;"><div style="color:#E6BA56;font-size:10px;font-weight:700;letter-spacing:1px;">HARDWARE &amp; FINANCING</div><div style="font-weight:700;margin:5px 0;">Sales &amp; credit rules</div><div style="color:#9BA3B4;font-size:12px;line-height:1.55;">Accurate pricing · disclosure of financed obligations · honest credit applications</div></div> </div> <div style="margin:22px 0 10px;font-size:15px;font-weight:700;color:#F4F2EC;border-left:3px solid #E58686;padding-left:10px;">The bright lines</div> <div style="background:#1E1417;border:1px solid #5A2C2E;border-radius:12px;padding:14px 18px;color:#F4F2EC;font-size:13px;line-height:1.9;"> ✕ Never state or imply you are from the customer's current provider, or any carrier.<br> ✕ Never imply you represent a utility, a government agency, or a government program.<br> ✕ Never say you are "here about their account," "verifying their bill," or "updating their service."<br> ✕ Never claim an affiliation or partnership that does not exist.<br> ✕ Never display branding suggesting a company other than AIMERICA or your reseller.<br> ✕ Never answer a question about your identity with anything other than the truth. </div> <div style="margin-top:20px;background:#11201A;border:1px solid #2E5A45;border-radius:12px;padding:14px 18px;"> <div style="color:#4BC98F;font-weight:700;font-size:12px;letter-spacing:1px;margin-bottom:6px;">THE APPROVED INTRODUCTION</div> <div style="color:#F4F2EC;font-size:13.5px;line-height:1.8;">1. "Hi — my name is [name], I'm with AIMERICA." <i style="color:#6E778A;">(Badge visible.)</i><br> 2. "We're a business phone and AI company here in [city] — we handle phone systems and AI call answering for local businesses."<br> 3. "Are you the owner, or the person who handles the phones here?"</div> </div> <div style="margin-top:22px;padding-top:12px;border-top:1px solid #253044;color:#6E778A;font-size:11px;">AIMERICA · Front Office as a Service · Confidential Internal Training</div> </div>